Delivery and Returns Policies
We offer a next day delivery. International shipping costs are calculated at checkout based on the size and weight of your order.
All orders received before 2pm UK time Monday to Friday are despatched the same day, excluding English bank holidays. Orders received after 2pm, or on a weekend or bank holiday, will be despatched the next working day.
Our Office is closed over the Christmas period. All orders taken between the 21/12/18 and 01/01/19 will not be dispatched until 02/01/2019.
We currently use DPD for delivery.
If you would like to return any items we are happy to provide a refund or exchange within 30 days of purchase. This does not affect your statutory rights.
All goods returned must be in a resaleable condition with original packaging. We may not be able to offer a full refund unless this is the case.
Returns must be sent to this address:
Susino UK LTD
52 Evans Road
Venture Point Business Park
Returned items are your responsibility until they are received at our premises.