Frequently Asked Questions

I am a Retailer. Can I view Trade prices online?

Of course! Susino supplies to both retail and trade customers. Upon first glance our site is a retail one, however if you click LOG IN/REGISTER you have the option to register as a standard retail user or a Trade Customer.
Once your registration is received we will then verify your Trade Account and you will have access to Trade discounts, pricing and offers!

How do I redeem a voucher code?

Voucher codes are entered into the Redeem Coupon box on the checkout page (Just beneath your order summary).

I've lost my umbrella sleeve, do you sell replacements?

Unfortunately, we do not supply replacement sleeves.

What do the numbers next to the umbrella name mean?

The numbers indicate that items stock code. This is for our reference for when we send out the goods.